Do I have to pay for items to be returned? Support Crew October 30, 2019 00:59 Updated Follow Yes, unless your item is faulty. We also recommend you send them back via tracked delivery so you can keep an eye on the delivery progress. Related articles Returns Policy Can I exchange an item? How long does it take for me to receive a refund? Can I return my order? Have you received my returned items yet? Comments 0 comments Please sign in to leave a comment.