Will I have to pay the courier fee to return a faulty/wrong order within 30 days? Support Crew October 21, 2019 21:36 Updated Follow If the item is faulty or there has been an error made on our end, we'll organise a courier bag to be sent out to you to post the item/s back. The cost of the return is covered by us :) Related articles What if my item has become faulty after 30 days? How long does it take for me to receive a refund? How does a Laybuy refund work? Extended Returns Policy Can I exchange my return for an item of higher value? Comments 0 comments Please sign in to leave a comment.