How does a Zip refund work?

Refunds with Zip are easy as, but they do work differently than a direct North Beach refund. Here’s the process:

1) Return your order back to the original branch the purchase was made at for a full refund. If you’re unable to return your item to the original branch a store credit will be issued in place of a refund.

2) North Beach receives your return and notifies Zip.

3) Zip will process the transaction. Your refund will show up in your payment plan – it will adjust payments from your last instalment backwards.

Note: Zip refunds can take up to 7 business days, depending which bank you are with.