Your online orders are dispatched from each of our stores across the country. While we aim to fulfill your whole order from one store, sometimes this isn't possible due to stock levels. If this is the case, we will split your order and ship from different stores which can result in your items arriving at different times.
You will receive the tracking link/s once the full order has been dispatched. This means in the case of multiple parcels being dispatched, you will receive the links once they have all been completed.
If you still have concerns, please contact our Customer Service team. We would love to help!
Email online@northbeach.co.nz
Phone 0800 62 66 54
Chat to us via the icon on our website
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