SHIPPING & DELIVERY

WHEN CAN I EXPECT MY ORDER?

• How long will my order take to arrive?
• How do I know if my order has been shipped?
• How long will my click & collect order take to arrive?
• Can I choose a specific day or time for delivery?
• Can I have my parcel re-directed to a different address?

WHERE'S MY ORDER?

• I'm missing an item from my order?!
• How do I track my order?
• What happens if I’m not in when the courier arrives?
• My tracking says my order is delivered, but I don't have it!
• What if my order doesn’t turn up?
• What if I have received the wrong order?

CLICK & COLLECT

• How does Click & Collect work?
• Do you offer Click & Collect?

DELIVERY OPTIONS

• Can you deliver to PO Boxes?

SHIPPING COST

• Can I pay more for a quicker delivery?
• How much does my delivery cost?
• Can I pay extra for next day delivery?

INTERNATIONAL

• Which countries do you ship to?